WITH YOU EVERY STEP OF THE WAY

WITH YOU EVERY STEP OF THE WAY

WE’RE HERE FOR YOU

At Mazda Australia, our customers, colleagues and community are at the centre of all we do, and we’re committed to supporting our community through this challenging time.

We understand these are uncertain times and we know how essential your vehicle is. That’s why our retail and service network remains committed to assisting our customers.

For those looking to buy a new vehicle, our dealerships remain open for vehicle sales whilst adhering to sanitisation and social distancing guidelines. 

For our service customers, we’ve made necessary adjustments to ensure your vehicle can be serviced in a sanitised, safe environment for ultimate peace of mind.

To understand the measures your local Mazda Dealer has put in place, our experienced dealer network team is ready to assist, so please don’t hesitate to give them a call.

Please take care during this challenging period and thank you for your ongoing support.

Finance

We can organise finance and paperwork online or via phone.
If you are experiencing financial hardship, find out how we can help or talk with your Dealer today.

Have a question? We’re always here to help. Visit our FAQs, live chat or talk to a Dealer.

Important Information

Have Mazda Dealer Opening Hours Changed?

All Dealerships are open whilst adhering to sanitisation and social distancing guidelines. To view Dealer opening hours, please click here.

Can I still buy a Mazda?

All Mazda Dealers are open for vehicle sales whilst adhering to sanitisation and social distancing guidelines.

For more information please contact your preferred Dealer directly.

Can I book a service?

Mazda Service Centres remain open whilst adhering to sanitisation and social distancing guidelines.

You can still request a service via our online booking request. Your Mazda Dealer will then contact you to arrange an appropriate time and date for your next service.

Can I book a Recall?

Yes, you can book your Mazda in for a recall through our request to book a service form. To see if your vehicle is affected by a recall, please visit the Mazda Recalls page.

How are you ensuring the safety of customers and staff?

Mazda is committed to ensuring the continued safety of its customers and staff.

For customers across Australia, Mazda Dealers are now open and strict hygiene and social distancing guidelines are in place. These Mazda Dealers will continue to operate in highly sanitised, zero-contact environments.

Do I need to wear gloves or a mask to the dealership?

For customers across Victoria, masks are mandatory. Shields, bandanas and other face coverings are no longer acceptable. Gloves are not currently required and remain optional.

For the latest restriction levels, please check your State Government's COVID website.

Can I book a test drive?

Yes, Mazda Dealer Showrooms across Australia are now able to arrange test drives while adhering to sanitisation and social distancing guidelines.

For more information please contact your preferred Dealer directly.

Is Mazda Roadside Assist still available?

Yes, Mazda Roadside Assist is an essential service and is able to help our customers across Australia. If you require Roadside Assistance, simply call 1800 034 411.

Mazda Dealers
Mazda Dealers

We are flexible and adapting in exploring new ways to bring a zero-contact showroom experience to you.

Mazda Servicing
Mazda Servicing

Serviced in a sanitised, zero-contact environment for ultimate peace of mind.

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FINANCIAL SUPPORT FOR OWNERS

We’re here to provide hardship support if you are unable to make your repayments and we have developed some guidelines to simplify the process and get you the support you need.

 

Learn more

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HOW CAN WE HELP YOU?

Chat to a consultant live anytime between 8:30am and 11pm AEST, Monday to Friday, or send us your enquiry now and we'll get back to you as soon as possible.

 

Live Chat

calculator-icon.png

FINANCIAL SUPPORT FOR OWNERS

We’re here to provide hardship support if you are unable to make your repayments and we have developed some guidelines to simplify the process and get you the support you need.

Learn more

contact-icon.png

HOW CAN WE HELP YOU?

Chat to a consultant live anytime between 8:30am and 11pm AEST, Monday to Friday, or send us your enquiry now and we'll get back to you as soon as possible.

Live Chat