Frequently Asked Questions
Yes. The Mazda 6e App supports both the Mazda 6e and the Mazda CX-6e. Download it once, then pair your CX-6e to access charging status, climate control, remote locking and vehicle alerts.
The Mazda 6e app lets you remotely monitor and control your vehicle from your smartphone, including checking charging status, receiving life-detection alerts, and managing vehicle settings.
Yes. The app displays charging progress in real time, so you can monitor your vehicle without returning to it. Notifications are also sent when charging is complete or if an issue is detected.
Yes. If the in-life vehicle detection system identifies movement inside a locked CX-6e, it sends a notification to the app alongside audible alerts, hazard lights, and automatic climate control activation.
Yes - new Mazda CX-6e Connected Vehicles receive a 5-year complimentary period for Mazda Connected Services. This period begins upon the vehicle's first registration. The remaining complimentary period balance will automatically transfer to the new owner for customers purchasing a Mazda Dealer demo model or used Mazda Connected Vehicle.
The type of information collected depends on the feature(s) you use - for example, your email is used to create your account, battery and charging data are used for charging monitoring, and location may be used when you use in-car navigation.
To learn more, you can explore Section II – Features of the Privacy Policy – Mazda 6e, where:
- Sub-section 2 (Purposes of Processing and Categories of Personal Data) explains the types of data collected and why; and
- Sub-section 3 (Specific Features) breaks this down by feature (such as remote control, charging, navigation, and voice assistant) and the exact data used in each case


