1. What is covered by this warranty?
Mazda warrants that your new Mazda Vehicle, purchased on or after 1st January 2012, is free from any defect in material and workmanship, subject to the following terms and conditions.
To honour this Warranty, Mazda will ensure that an Authorised Mazda Dealer will make necessary repairs (using new or remanufactured parts) to correct any defect covered by this Warranty, without charge to you. Mazda’s liability under this Warranty is limited to ensuring that any such repairs are made.
2. Who gives this warranty?
Mazda Australia Pty Ltd 211A Wellington Road MULGRAVE VIC 3170 Telephone: 1800 034 411 Email: firstname.lastname@example.org
3. What is the warranty period?
For vehicles purchased on or after 1st January 2012, please see section 3A.
For vehicles purchased on or after 1st August 2018, please see section 3B.
3A. For vehicles purchased on or after 1st January 2012:
This Warranty applies to any defect in your Mazda Vehicle (excluding Mazda BT-50 Vehicles) which appears within the period:
(a) commencing on the earlier date of the Mazda Vehicle first being registered or sold at retail; and
(i) 36 months after commencement; or
(ii) for defects in the form of perforation (rust through) of body sheet metal panels, 72 months after commencement.
This Warranty applies to any defect in your Mazda BT-50 Vehicle which appears within the period:
(b) terminating on the later of:
(i) 24 months after commencement; or
(ii) 36 months after commencement if the Mazda BT-50 Vehicle has travelled less than 100,000 kilometres
3B. For vehicles purchased on or after 1st August 2018
This Warranty applies to any defect in your Mazda Vehicle which appears within the period:
(i) 60 months after commencement; or
4. Warranty application
During the Warranty Period, this Warranty is transferable to subsequent owners of the Mazda Vehicle, as identified on the relevant statutory register recording ownership of the Mazda Vehicle.
5. How to claim under this warranty
To make a claim under this Warranty, you must take the following steps:
Step 1 – Contact the Authorised Mazda Dealer from which you purchased your Mazda Vehicle.
Step 2 – If step 1 is not reasonably practicable, contact your closest Authorised Mazda Dealer.
Step 3 – If you feel that you still need assistance after taking STEP 1 or STEP 2, please contact Mazda using the details in clause 2.
Step 4 – Take your Mazda Vehicle to the Authorised Mazda Dealer. You will need to provide the following information at the time of making the claim:
(a) Your name, address and telephone number.(b) Evidence including receipts of all work, scheduled maintenance and service work performed on your Mazda Vehicle by persons other than an Authorised Mazda Dealer.(c) The nature of your claim and all material details related to your claim.
The addresses of all Authorised Mazda Dealers are available at: mazda.com.au/dealer
6. Limitation of liability and remedy
This Warranty is given in lieu of all other express warranties (except those set out separately in this document) on the part of Mazda or the Authorised Mazda Dealer supplying the Mazda Vehicle. No Authorised Mazda Dealer, or any agent or employee thereof, is authorised to extend or enlarge this Warranty.
This Warranty does not affect any statutory rights of persons purchasing a Mazda Vehicle and is additional to those rights.
7. Responsibilities of the policy holder
You are responsible for properly operating and maintaining your Mazda Vehicle in accordance with the instructions described in the Owner’s Manual. You should retain evidence that proper maintenance has been performed for Warranty protection.
If you do not do these things, you may void this Warranty.
These maintenance services, described in the Owner’s manual, should be performed at more frequent intervals if the Mazda Vehicle is subject to severe conditions such as operation in extremely dusty or low temperature areas, or on short runs which prevent the engine from reaching normal operating temperatures.
These maintenance services must be performed by an expert repairer. We recommend an Authorised Mazda Dealer. If you do not use an Authorised Mazda Dealer, you must retain the evidence referred to in clause 5(b).
8. What is not covered by this warranty?
8.1 Damage or corrosion due to misuse, accidents or alterations
8.2 Damage or surface corrosion from environment
Caused by environmental conditions including acid rain, airborne fallout (including chemicals, tree sap, etc), stones, salt, sand, road hazards, hail, wind, storm, lightning, floods, acts of God or bird droppings.
8.3 Damage due to lack of maintenance or the use of wrong fuel, oil or lubricants
8.4 Normal deterioration
Normal wear, tear or deterioration including discoloration, fading, deformation and blurring.
Surface corrosion on any part other than the body sheet metal panels forming the exterior appearance of the Mazda Vehicle.
8.5 Maintenance costs
Normal maintenance services such as cleaning and polishing, lubrication, replenishment or replacement of oil, fluid, coolant, and replacement of worn wiper blades, fuses, filters, brake pads, brake and clutch linings, spark plugs, globes, drive belt(s), clutch disc, glass, trim, headlights, tyres, wheel alignment and balance, related adjustments and the like.
Maintenance services described as “MAINTENANCE” or “APPEARANCE CARE” in the Owner’s Manual.
8.6 Altered mileage
Any repair of a Mazda Vehicle on which the odometer has been altered or on which the actual mileage cannot be readily determined.
8.7 Expenses and damages
8.8 Component covered by separate warranties
Tyres – Tyres installed as original equipment on Mazda Vehicles are warranted by their respective tyre manufacturers and not warranted by Mazda. If defects are found in tyres, you can contact your Authorised Mazda Dealer and they will help you to make a claim.
Australian Consumer Law – Warranty against defects